Privacy Policy

Who we are

Our website address is https://palmartco.com.tr, owned and operated by Palmart, a technology-driven supplier of ingredients and raw materials. For any inquiries regarding this policy, you may contact us via email at info@palmartco.com.tr.
Depending on local business regulations, we may also be required to display a physical or registered business address and company registration details upon request.

What personal data we collect and why we collect it

We collect personal data such as name, email address, company name, and contact details when users submit forms, subscribe to newsletters, or request product information. We may also collect technical data such as cookies, IP addresses, and browser type for site optimization and analytics.

This information is collected to:

  • Respond to inquiries and provide customer support

  • Improve our website experience and services

  • Communicate updates, offers, and new product releases (only with user consent)

We do not collect or store sensitive personal data (e.g., health data) unless explicitly required for business purposes with user consent.

Comments

When visitors leave comments on the site (if enabled), we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

Media

If users upload images or files to the website, they should avoid uploading content with embedded location data (EXIF GPS), as visitors can download and extract this data.

Contact forms

If you use our contact forms, we collect information such as name, email, and message content. These submissions are retained for six months for customer service purposes only and are not used for marketing without consent.

Cookies

Our website uses cookies to enhance user experience and track analytics. Cookies may also be set by third-party plugins or services such as Google Analytics or social media embeds.
You may adjust your browser settings to refuse cookies, though some parts of the website may not function properly.

Analytics

We use Google Analytics to understand how visitors use our site and improve performance. Users may opt out by using the Google Analytics opt-out add-on. Google’s privacy policy can be found here.

Who we share your data with

We do not sell or trade user data. Data may be shared only with trusted third parties that help us operate our business, such as:

  • Hosting providers (for website performance and security)

  • Analytics providers (e.g., Google Analytics)

  • Email service platforms (for newsletter delivery)
    Each provider adheres to data protection regulations and has its own privacy policy.

How long we retain your data

  • Contact form submissions: 6 months

  • Analytics data: 12 months

  • Customer records (if any): Up to 10 years for legal compliance

Users can request deletion of their personal data at any time.

What rights you have over your data

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for processing

  • Request a copy of your data in a portable format

To exercise these rights, contact us at info@palmartco.com.tr.

Where your data is sent

Data may be transferred outside the European Union through third-party services (e.g., hosting or analytics providers). These providers comply with GDPR standards via data protection frameworks like Standard Contractual Clauses or Privacy Shield.

Contact information

For privacy-specific concerns, contact:
Data Protection Contact
📧 info@palmartco.com.tr

Additional information

How we protect your data

We implement SSL encryption, secure hosting, and restricted access to protect user data. Employees handling data receive privacy training, and all systems are regularly monitored for vulnerabilities.

What data breach procedures we have in place

In case of a data breach, we will promptly notify affected users and relevant authorities within 72 hours, as required by law.

What third parties we receive data from

We may receive non-personal, aggregated data from analytics and marketing platforms to improve user experience and website performance.

What automated decision making and/or profiling we do with user data

We do not perform automated decision-making or profiling that affects user rights.

Industry regulatory disclosure requirements

Palmart operates in compliance with applicable data protection laws, including GDPR and local business regulations related to digital privacy.


Terms and Conditions

Introduction

Welcome to Palmart. By using our website at https://palmartco.com.tr, you agree to these Terms and Conditions. Please read them carefully before accessing or using the site.

Intellectual Property

All content, including text, images, logos, and product information, is the property of Palmart or its licensors and may not be reproduced or distributed without prior written permission.

Use of Website

You agree to use this website only for lawful purposes and in compliance with all applicable regulations. You must not attempt to harm, hack, or disrupt the website’s functionality or access unauthorized data.

Product Information

While we strive for accuracy, Palmart does not guarantee that all product details, specifications, or availability are error-free or current. We reserve the right to modify or discontinue products at any time.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content, privacy policies, or practices. Accessing these links is at your own risk.

Limitation of Liability

Palmart is not liable for any direct or indirect damages resulting from the use of our website or reliance on its content.

Modifications

Palmart may update these Terms at any time. Continued use of the website constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which Palmart operates.

Contact Us

For questions or concerns about these Terms, please contact us at info@palmartco.com.tr